Wordpress maintenance.
Why maintenance.
Regular maintenance ensures that your website continues to work optimally and that your website remains up-to-date. For example, you prevent security holes in your site and you protect your website or webshop against hacking attempts, attacks and malware.
What is included.
You need to focus on growing your business, not maintaining your website. That is why I offer maintenance packages, so that you do not have any concerns about the well-being of your website. In addition, my packages are also all about security, performance, speed and dedicated support.
Central monitoring.
Central monitoring of your website with checks on security and out-of-date software
Monthly updates.
Monthly updates of your CMS system (core, plugin and themes) and all other software if applicable.
External staging server.
An external staging server on which all updates are tested before they are applied live
Compatibility support.
1 hour compatibility support for broken plugins and themes after updating.
Monthly report.
You will receive a clear report per month with the work performed and which plugins have been updated.
From full service.
Daily backups.
Backup every week or day to Amazon's secure S3 cloud environment on an external environment.
24/7 uptime monitoring.
24/7 uptime monitoring of your website. Checks your site every 5 minutes to see if it returns an offline status code.
Database cleanup.
Clean database, remove unnecessary information such as revisions, spam, rearrange and compress rows and tables.
Security management.
Hardening of your site security, spam protection, malware scans and attack monitoring.
Solving and repairing.
Free fixes and support with problems, hacks, malware and restoring backups during human errors.
From extra service.
Responsive checks.
Monthly responsive checks on mobile / tablet and cross-browser checks on all modern browsers and IE11.
Performance monitor.
Performance monitoring of all your landing pages. Is it getting slow? Then I intervene immediately.
Technical seo monitoring.
Basic monitoring of all Google services regarding technical SEO and user-friendliness.
Premium plugins.
Save up to €85 per year on plugins like Gravity Forms and Advanced Custom Fields.
Maintenance packages.
Every website is different, one has a more demanding website than the other. That is why I offer 3 different variants depending on the situation and requirements. A customized package, or purchasing multiple packages at the same time? Send your custom request for a quote.
Maintenance |
Basic
from
50,00 p/m
You want to stay up to date |
Full service
from
150,00 p/m
You want extra insurance and stability |
Extra service
from
400,00 p/m
You have a demanding website |
---|---|---|---|
Central monitoring | |||
Staging server | |||
Uptime monitoring | |||
Git management | |||
Updates | |||
Core, plugins & theme | Monthly | Weekly | Weekly |
Compatibility support | 1 hour | Until it is resolved | Until it is resolved |
Unlimited content changes (Exclusive custom development) |
|||
Backups | |||
Backups to Amazon S3 | |||
Frequency | Daily | Daily | Daily |
Retention time | 90 days | 180 days | 180 days |
Security | |||
Support for problems, hacks, malware | |||
Malware scans | |||
Hardening security | |||
Monitoring for attacks | |||
Database cleanup | |||
Spam responses | |||
Database optimization | |||
Performance | |||
Page & database cache | |||
HTML and CSS/JS minification | |||
Requests reduction | |||
Image optimization | |||
Other page speed optimizations | |||
Pagespeed monitoring | |||
Responsive checks | |||
Technical SEO | |||
Set dead link checker + redirects | |||
Check indexability | |||
Check XML sitemap | |||
Check structured data markup | |||
Check duplicate content and readable URLs | |||
Check page titles and meta descriptions | |||
Premium plugins | |||
Advanced Custom Fields | |||
Gravity Forms | |||
Extra | |||
Reports | Weekly | Weekly | Weekly |
Priority on questions | |||
Free dev support (2 hours weekly) |
|||
Maintenance |
Approach.
With my WordPress maintenance package, we first make agreements about the maintenance plan and what professional support is needed to achieve the best results.
Draw up a contract
With a new application follows an introduction, a short scoping of the size of your website and the work, and I will ensure that you receive a clear and customized contract.
Onboarding
Satisfied with the contract? Then I start and make sure everything is installed and linked and I configure all monitoring tools so that your website always remains safe and online.
execution
The maintenance tasks are performed monthly around the first or second week with a report of all activities. In addition, you can always reach me for support and questions.
Frequently asked questions.
For hackers, it's not so much about stealing information, but hijacking your site to use the server as a hosting environment to send spam emails or attack other servers. Hackers often create bots to search for vulnerable sites. Once an access point is detected, the hackers enter and take control of the server. The server is then used to send spam to huge email lists. This will severely damage the reputation of your site with search engines and lead to your IP address being blocked, so that your site will hardly appear in search results.
Hacks and infections can lurk for a long time, while the hacker infects other websites and builds an army of exploited servers, also known as botnets. Hackers use infected servers to perform a DDoS attack on other networks. Botnets broadcast a swarm of spam bots to infect other sites, set up phishing scams, and / or facilitate DDoS attacks. So do not leave your website unattended, this will prevent damage.
I carry out maintenance in a structured and controlled manner so that nothing is missed and I like to follow the latest developments around security, performance and WordPress. In addition, I offer many other extra services with maintenance to ensure that your website continues to work stably, for which you normally spend a lot of time.
If an update to your WordPress website is causing problems, I will roll back the update, fix it on the staging server and then make the change on your live website. With the basic package you get 1 hour free compatibility support, which in most cases can be enough, if it takes longer, the work will be discussed with you in advance and then charged separately at my regular hourly rate. In some cases, the WordPress plugin or theme may no longer be supported by the developer, in which case I may not be able to provide a solution. In such cases I will propose alternative solutions.
When your website is hacked, I immediately start working on identifying harmful files and find out the cause. With the full-service package I make a daily safe backup of your website on an off-site server, in which case your data will never be lost and I can easily roll back a version.
My basic security measures include configuring a free WordPress security plugin to receive attacks and security issues in my mail and setting up a Firewall, running a malware scan and deleting malicious files, actively tracking unsupported plugins and themes, as well as ongoing recommendations and advice on security best practices to keep your site safe.
With the full-service package I perform the above actively and monthly. With the basic package I can execute it on request and the hours are paid with my regular hourly rate.
Classification | Response time | Contact |
Urgent | Within 1 hour | By Skype, chat or email |
High | Within 1-8 hours | By Skype, chat or email |
Average | Within 48 hours | |
Low | Within 3-5 days |
I offer a separately service for this type of jobs.
Request maintenance package.
Fill in the form to request a maintenance package without obligation. I will contact you to help you choose the right package.